support agent
- Total activity 18
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 9
Articles
Recent activity by support agent-
Are the tools rust proof?
-
Are there more robust meshes available?
There's no such thing as a totally indestructible fly screen, however you can purchase screen mesh made from other materials such as copper and even stainless steel. These however are usually more ...
-
Will my screens keep out every insect?
Standard 18 x16 grade mesh is designed to keep out most insects including mosquitoes, wasps, flies, bees and moths. In fact the majority of flying insects won't try and squeeze themselves through s...
-
Do they block out the light?
These block out all the light. This is one of the most frequently asked questions that we come across and it's understandable why many people would think that this was the case. In actual fact unle...
-
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
-
How do I publish my content in other languages?
Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...
-
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your content is organized by using themes. If you're comfortable working with page cod...
-
What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
-
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...